Created by - Jenny Clarke
Questions 1. What is the best way to gather information about customer service problems and solutions since the representatives are located at headquarters?A) HR should monitor the situation to ensure that the employee is in treatment.B) Conduct a series of focus groups with customer service representatives.C) Minimize confusion over issues such as vacation policyD) Participants in a classic design are assigned randomly; those in the nonequivalent group design are not.2. An organization that starts a foreign operation from scratch is said to be a __________venture.A) The return on investment for this campaign is 500%. In this case the return on investment equals the value of the benefits received ($500,000) divided by the initial investment ($100,000). 500,000 / 100,000 * 100% = 500%B) For the production line lead group, the best media to present this information is a videoC) Greenfield`D) Porter's Five Forces model3. Which of the following is an acceptable reason for discharging an employee in an employment-at-will state?A) Determine the standards that are required to meet its new and existing business.B) Mandy complained about her workload on a daily basis to her supervisor and anyone else who would listen to her.C) Good communicationD) Run chart4. Which of the following is true of balance sheets?A) They show items that are measurable in financial termsB) Involves incremental adjustmentsC) History of customer complaints.D) Employees report that the employee contributions are much higher than what they used to pay at their prior company5. A support staff employee comes to work with a new look: a pierced lip and eyebrow. Can HR discipline the employee for a violation of the written company dress code?A) Gain a solid understanding of the organization's new strategic loan origination system.B) New products and services being deployed as part of the organization's competitive strategy.C) illustrating what they can do to help meet the business units' needsD) Maybe; if the focus is kept on the business reasons for the dress code standards. Right Answer and Explanation: 1. Right Answer: BExplanation: 2. Right Answer: CExplanation: 3. Right Answer: BExplanation: 4. Right Answer: AExplanation: 5. Right Answer: DExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Which of the following behaviors that demonstrates strategic positioner?A) Lack of aptitudeB) History of customer complaints.C) Creating, acquiring, sharing and managing knowledge to augment individual and organizational performanceD) Dealing with uncertainty and predicting the future.2. The purposes of performance appraisal systems include all except:A) support the de-layering efforts of an organization.B) Correlational studyC) motivation of raters.D) Misses improvement in other areas3. Assume you are responsible for establishing and managing key performance indicators for your organization. What would be your first step?A) pass a specific judgement on the behaviorB) HRIS information and performance management dataC) Obtaining senior management commitmentD) examining the reward and recognition system.4. Sometimes employment practices that are discriminatory are acceptable. Which of the following is NOT a sufficient reason for discriminatory employment practices?A) Distribution channelB) increase pay and benefits packages.C) Quota-based affirmative action programD) respond quickly to employee concerns.5. Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national?A) Hours worked per weekB) ) Group Payroll DirectorC) Chevron styleD) Only the experimental group receives the treatment. Right Answer and Explanation: 1. Right Answer: DExplanation: 2. Right Answer: CExplanation: 3. Right Answer: CExplanation: 4. Right Answer: CExplanation: 5. Right Answer: AExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Being strategic, from the perspective of an HR department, is often the way to be taken seriously and offered a 'seat at the top table.' But what does being strategic really mean?A) Having an impact on the things that are most important to the organization's corporate goals and objectivesB) Analyze the job description and job specificationsC) Analyze the organization's needs for building a HRIS systemD) Providing above-market compensation packages2. Which of the following should be considered while examining demographic factors for an environmental scan?A) Employee agrees with the final version of the reviewB) Functional and unit strategiesC) Generational differencesD) Analyze the organization's needs for building a HRIS system3. For a training program designed to enhance group problem-solving skills, which type of seating management is most appropriate?A) Administrative ExpertB) Nonequivalent group designC) Chevron styleD) Required competencies and how they are assessed4. Executive incentive pay is usually all of the following, except:A) To identify the positive things done to achieve the 95% ratingB) Appointing a dedicated communications team to ensure adequate and timely ongoing communications for all involvedC) Paid annually to encourage strong sales and immediate profitsD) Aggressively moving into international markets5. When developing a new staffing strategy based on identified organizational needs, an HR director is performing which management function?A) attritionB) formula-based.C) OrganizingD) work climate Right Answer and Explanation: 1. Right Answer: AExplanation: 2. Right Answer: CExplanation: 3. Right Answer: CExplanation: 4. Right Answer: CExplanation: 5. Right Answer: CExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. A learner can explain the best way to research a new product by the end of the class. Which of the following levels of learning does the employee exhibit?A) formula-based.B) AnalysisC) pay compressionD) Comprehension2. A company has a direct sales staff that spends about 95% of its time prospecting and selling and the balance training the distributor sales force. Since the company wants to hold down its cost of sales, what type of compensation package makes sense for this sales team?A) Mid-careerB) Comparative methodC) Straight commissionD) Standard deviation3. The most common CSR practice is:A) Lack of executive-level supportB) Scatter diagramC) Duty of loyaltyD) charity donation4. Which of the following best illustrates the concept of principled negotiation?A) Require present workers to work overtimeB) Problems are separated from personalities.C) Planning for leadership positions versus frontline employees.D) Assess performance and management5. What is one advantage of broadbanding?A) Reduces number of distinctions made based on jobB) effectiveness and efficiencyC) systematically organizing the future of the organization.D) Skill variety, task identity, task significance, autonomy, feedback Right Answer and Explanation: 1. Right Answer: DExplanation: 2. Right Answer: CExplanation: 3. Right Answer: DExplanation: 4. Right Answer: BExplanation: 5. Right Answer: AExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Which of the following is the most important factor in job sharing situations?A) Structured strategiesB) Zero-based budgetingC) gap analysisD) Good communication2. A company has identified that most of the staffs are expected to retire soon. The number of new graduates is not sufficient to replace these employees. What additional analysis is required by HR?A) Project sponsorB) money-purchase plan.C) permissive subject.D) Workforce assessment3. Which is a disadvantage of a matrix structure?A) Benchmark to quantify the trend.B) Difficult to explain to employeesC) Eliminating coinsurance paymentsD) The assignee is localized to the host country.4. Which of the following is true regarding how employment interviewers process applicant information?A) Reasons for rejection can be specified easier than reasons for acceptance.B) Evaluating the success of the change management processC) Employee agrees with the final version of the reviewD) Divisional5. A(n) ______________________ strategy gives top priority to seeking location advantages and gaining operational efficiency through international locations.A) local nationals.B) demonstrationC) TransnationalD) questioning Right Answer and Explanation: 1. Right Answer: DExplanation: 2. Right Answer: DExplanation: 3. Right Answer: BExplanation: 4. Right Answer: AExplanation: 5. Right Answer: CExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Which of the following would a trainer emphasize in order to ensure that a training program focused on developing skills for a particular job is valid?A) Analyze the job description and job specificationsB) Budgeting authority given to first level supervisorC) Problems are separated from personalities.D) The pretest caused the subjects to think or act differently after responding to the questions2. International assignees are also referred to as:A) expatriates.B) Development employeesC) tax and visaD) Patterned3. During which of the following stages of the organizational life cycle would a company focus on expanding their career planning and HR development efforts?A) maturityB) Mid-careerC) UniversalistD) Customer4. Information technology creates a transformational impact on HR by:A) Constructive confrontation and counselingB) Expanding the scope and function of the HR DepartmentC) Suggested actions and practices for acquiring HR competencies.D) Evaluating the success of the change management process5. Purpose statements for security-related prevention measures are listed below. Which of the purpose statements is NOT an accurate representation of the prevention measure?A) The disaster response plan describes the processes for protecting organization assets in the event of a crisis, disaster or emergency.B) Eliminate budget items that cannot be substantiated with monetary values.C) New products and services being deployed as part of the organization's competitive strategy.D) The return on investment for this campaign is 500%. In this case the return on investment equals the value of the benefits received ($500,000) divided by the initial investment ($100,000). 500,000 / 100,000 * 100% = 500% Right Answer and Explanation: 1. Right Answer: AExplanation: 2. Right Answer: AExplanation: 3. Right Answer: AExplanation: 4. Right Answer: BExplanation: 5. Right Answer: AExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. A company has a contest in which the work unit with the lowest accident rate each month is awarded a pizza lunch and two hours off with pay. This is an example ofA) Profit sharingB) incentive programs.C) Procedural justiceD) Straight commission2. In a merger, what is the FIRST thing an HR manager should do?A) Meet with the new CEO to clearly define the vision, mission, values, and culture that the organization wants to adopt going forward.B) They show items that are measurable in financial termsC) Evaluating the success of the change management processD) identify an integration manager.3. To achieve labor cost reduction and increased productivity during a merger and acquisition, an organization would focus onA) transfer of technologyB) Corporate AccountabilityC) Comparability to othersD) Project management4. ________, sometimes called restrictive hiring, refers to reducing the workforce by failing to replace individuals who leave.A) Profit sharingB) attritionC) questioningD) demonstration5. Which of the following is NOT a strategy for protecting organizational proprietary information?A) Mandy complained about her workload on a daily basis to her supervisor and anyone else who would listen to her.B) pass a specific judgement on the behaviorC) The assignee is localized to the host country.D) Place all company information on the intranet websites. Right Answer and Explanation: 1. Right Answer: BExplanation: 2. Right Answer: AExplanation: 3. Right Answer: AExplanation: 4. Right Answer: BExplanation: 5. Right Answer: DExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Which of the following is NOT a common form of compensation that is provided primarily to only executives?A) workforce planB) Have senior management meet to discuss and decide on the future vision for the companyC) Generational differencesD) Scanlon Plan2. Which of the following is a shared characteristic of all four levels of learning, as identified by Kirkpatrick?A) Duty of loyaltyB) mission statementC) Eliminating coinsurance paymentsD) questioning3. An HR manager who learns of a high incidence of cumulative trauma disorders among data entry personnel would MOST likely employ the services of anA) ergonomist.B) predictiveC) MentoringD) There is no cap on the maximum salary a superior performer can receive4. Which of the following groups together jobs having the same relative internal worth?A) Project managementB) Pay gradesC) Performance-basedD) Data is collected.5. Which leadership theory maintains that performance depends on the interaction between situation favorableness and leadership style?A) questioningB) ContingencyC) PolycentricD) Patterned Right Answer and Explanation: 1. Right Answer: DExplanation: 2. Right Answer: DExplanation: 3. Right Answer: AExplanation: 4. Right Answer: BExplanation: 5. Right Answer: BExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
Questions 1. Which of the following types of organizational structures would be MOST effective in being responsive to customers?A) Discussing alternative plans and gauging reactionsB) trend analysisC) DivisionalD) Construct2. Social Security programs provide which of the following benefits?A) Communicating and training individuals about the changeB) Suggested actions and practices for acquiring HR competencies.C) Optional monthly income at age 62 at a reduced rateD) It is always conducted by a third-party contractor.3. During the first week of work, an employee is reprimanded in front of his colleagues for being late. He never does it again. What kind of behavior modification intervention strategy was used in this scenario?A) ConceptionB) PunishmentC) UniversalistD) gap analysis4. Analyzing gaps and creating tactical objectives are activities that occur primarily during which stage of global staffing?A) Have senior management meet to discuss and decide on the future vision for the companyB) measuring development and perofrmanceC) Creating the global staffing planD) Consumer price index data5. HR can use ______ in order to gain a better understanding of the industry in which the organization operates.A) Problem solving and open dialogueB) Porter's Five Forces modelC) Generational differencesD) Have senior management meet to discuss and decide on the future vision for the company Right Answer and Explanation: 1. Right Answer: CExplanation: 2. Right Answer: CExplanation: 3. Right Answer: BExplanation: 4. Right Answer: CExplanation: 5. Right Answer: BExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
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