Created by - Jenny Clarke
SPHR Questions - Part 16
Questions 1. Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?A) DiscriminationB) OutsourcingC) QuotasD) Advertisements2. You are the HR Professional for the HJN Company and you've been tasked with addressing stress in the workplace. You reference the NIOSH book 'Stress atWork' to learn there are six primary categories of stress in the workplace. Which category of stress is best described as lack of family-friendly policies?A) Career concernsB) Task designC) Management styleD) Work roles3. You have been hired as a consultant for the HJN Company to help them in their strategic planning. They have asked you to help them create goals for the company. You recommend that the meeting participants use the SMART approach to goal setting. What is SMART?A) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Realistic, and Time-based.B) It is a goal setting technique that defines the characteristics of a goal as Schedule, Monetary, Action-oriented, Risk, and Time-based.C) It is a goal setting technique that defines the characteristics of a goal as Specific, Monitored, Accountable, Realistic, and Time-based.D) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Risk, and Tested.4. You work for a manufacturing facility that deals with many different types of chemicals. Some of the chemicals in the workplace can be dangerous and require special training to transport or utilize the chemicals. You notice that some of the chemicals, that aren't necessarily dangerous, do not have a material safety data sheet affixed. Does the lack of material safety data sheet represents a risk-related problem?A) No - if there is a large material safety data sheet for all chemicals above the area where the chemicals are stored.B) Yes - your company must create and affix a material safety data sheet for all chemicals.C) No - only dangerous materials must have the material safety data sheet.D) Yes - the manufacturer of the chemicals is required to affix a material safety data sheet to the chemicals.5. OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?A) Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspectionsB) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaintsC) Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspectionsD) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections Right Answer and Explanation: 1. Right Answer: CExplanation: Answer option C is correct.Placement goals should not set quotas, but should operate through good-faith attempts. The placement goal is, however, set at an annual percentage rate equal to the availability figure for women or minorities.Answer option D is incorrect. This is not the best choice for the answer.Answer option A is incorrect. Discrimination is never a valid choice for selecting candidates or employees.Answer option B is incorrect. Outsourcing is not a valid answer to address placement goals.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation2. Right Answer: CExplanation: Answer option C is correct.Management style is the stress factor that includes lack of family friendly policies.Answer option B is incorrect. Task design is a stress factor that focuses on the day-to-day work activities.Answer option D is incorrect. Work roles is a stress factor that describes the responsibilities and authority a worker may, or may not, have in the job.Answer option A is incorrect. Career concerns are a stress factor that describes the security of employment, longevity of the career, and job growth.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment3. Right Answer: AExplanation: Answer option A is correct.SMART uses the characteristics of Specific, Measurable, Action-oriented, Realistic, and Time-based.Answer option D is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option C is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option B is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations4. Right Answer: DExplanation: Answer option D is correct.Of all the choices, D is the best response. The manufacturers of all chemicals are to create and affix a material safety data sheet to the product's container.Answer option C is incorrect. All chemicals, perceived dangerous or not, are required to have a material safety data sheet.Answer option B is incorrect. Your company doesn't create the material safety data sheet, it's the manufacturer of the materials that must do this.Answer option A is incorrect. Each container must have the material safety data sheet affixed, not a large signage in the area where the chemicals are stored.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Management5. Right Answer: CExplanation: Answer option C is correct.The five OSHA priorities in order are as follows: Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, and follow-up inspections.Answer options D, A, and B are incorrect. These are not the correct order of OSHA priorities.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SPHR PRACTICE EXAMS
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
APHR Certification Exam Questions 2023 - Part 13
Questions 1. something or someone that causes changeA) joint ventureB) redundanciesC) change agentD) virtual team2. a description of the purpose of an organization (a short description of the main purpose of an organization, which does not change)A) mission statementB) feasibility studyC) delphi techniqueD) high-context culture3. business operating expenses (direct costs associated with operating a business, such as rent, salaries, benefits, equipment, technology, and so on)A) work unitB) redeploymentC) overheadD) SWOT audit4. lending of money or goodsA) change agentB) leaseC) franchisingD) loan5. planning and controlling the professional development of an employee (preparing, implementing, and monitoring the career path of employees, with a focus on the goals and needs of the organization)A) global organizationB) equity partnershipC) mission statementD) career management Right Answer and Explanation: 1. Right Answer: CExplanation: 2. Right Answer: AExplanation: 3. Right Answer: CExplanation: 4. Right Answer: DExplanation: 5. Right Answer: DExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
SPHR Questions - Part 17
Questions 1. As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which of the following bargaining types is considered to be the most combative?A) Good faith bargainingB) Interest-based bargainingC) Distributive bargainingD) Integrative bargaining2. The FLSA requires employers to pay nonexempt employees for time spent where?A) Commuting to workB) At home while waiting to be called to workC) At work reading a book while waiting for an assignmentD) Attending a voluntary training program3. You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?A) Construct-related validityB) Criterion-related validityC) Content validityD) Predictive validity4. Which of the following types of learners can retain information in a better way when they are able to have a hands-on experience during training?A) Data learnersB) Auditory learnersC) Visual learnersD) Kinesthetic learners5. Which of the following requires employers to pay social security tax for employees and to withhold the tax amount from employee paychecks?A) Employee Retirement Income Security Act (ERISA)B) Federal Insurance Contributions Act (FICA)C) Fair Labor Standards Act (FLSA)D) Occupational Safety and Health Administration (OSHA) Right Answer and Explanation: 1. Right Answer: CExplanation: Answer option C is correct.Distributive bargaining happens when each side sets their case and then does their best to stick to their objectives. Distributive bargaining is combative, adversarial, and can corrode the management-labor relationships.Answer option B is incorrect. Interest-based bargaining focuses on interests rather than positions and it separates people from the problem. This type of bargaining is done in cooperation between the two parties.Answer option D is incorrect. Integrative bargaining describes the process of examining issues as a whole, rather than one at a time. Integrative bargaining looks for a win-win for both sides of the disagreement.Answer option A is incorrect. Good faith bargaining is not a bargaining type, but a description of the process both sides should go into the bargaining process with.Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Union Organization2. Right Answer: CExplanation: Answer option C is correct.A nonexempt employee who is waiting for an assignment while at work must be paid for the time spent waiting. See Chapter 6 for more information.Chapter: Compensation and BenefitsObjective: Compensation3. Right Answer: CExplanation: Answer option C is correct.The selection criterion for the graphic designer to use the software program and create a brochure is indicative of the type of work the graphic designer should be able to do in the job. This is an example of content validity for the applicant.Answer option B is incorrect. Criterion-related validity is an example where performance scores achieved by current employees are based on the criterion used for the selection. For example, current employees can perform better because they can design artwork in particular software programs, so applicants must be able to use the particular software program to qualify for the position.Answer option A is incorrect. Construct-related validity measures certain psychological tests to determine whether the applicant possesses the desired characteristics to operate successfully in the position.Answer option D is incorrect. Predictive-validity is a confirmation of characteristics the candidate is tested for during the interview process, hold true in the actual performance of the candidate once they've been hired.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Staffing Programs4. Right Answer: DExplanation: Answer option D is correct.Kinesthetic learners can retain information in a better way when they are able to have a hands-on experience during training.Kinesthetic learning is a learning style in which learning takes place by the student actually carrying out a physical activity, rather than listening to a lecture or merely watching a demonstration. It is also referred to as tactile learning.Answer option B is incorrect. Auditory learners can retain information more easily when they hear it.Answer option C is incorrect. Visual learners can retain information better when they can see or read it.Answer option A is incorrect. There is no such type of learner as data learner.Reference: 'http://en.wikipedia.org/wiki/Kinesthetic_learning'Chapter: Human Resource DevelopmentObjective: Talent Management5. Right Answer: BExplanation: Answer option B is correct.Federal Insurance Contributions Act (FICA) requires employers to pay social security tax for employees and to withhold the tax amount from employee paychecks.Answer option D is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and regulations for the safe use of a computer.Answer option C is incorrect. The Fair Labor Standards Act (FLSA) of 1938 established the minimum wage requirement, laws for protecting American children against labor exploitation, and Criteria for exempt and nonexempt employees.Answer option A is incorrect. Employee Retirement Income Security Act (ERISA) is an American federal statute that establishes minimum standards for pension plans in private industry and provides for extensive rules on the federal income tax effects of transactions associated with employee benefit plans.Reference: 'http://en.wikipedia.org/wiki/Federal_Insurance_Contributions_Act_tax'Chapter: Compensation and BenefitsObjective: Benefits .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SPHR PRACTICE EXAMS
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
APHR Certification Exam Questions 2023 - Part 14
Questions 1. the grouping of employees and processes (the way that employees and processes are grouped into departments or functions in an organization, along with a description of reporting relationshipsA) organizational structureB) uncertainty avoidanceC) organizational development (OD)D) functional structure2. a vertical and horizontal organizational model (an organizational model that combines different operational, functional, product, and geographic structures)A) turnkey operationB) geographic structureC) hybrid structureD) company culture3. the degree of tolerance for risk and preference for clarity (cultures with high uncertainty avoidance people prefer clear, formal rules. cultures with low uncertainty avoidance are comfortable with flexible rules)A) functional structureB) contract manufacturingC) organizational chartD) uncertainty avoidance4. goals that flow from the top to the bottom of an organizationA) trend analysisB) quantificationC) cascading goalsD) lagging economic indicators5. a view of the world that does not consider other ways of living and workingA) cloud computingB) parochialismC) functional hrD) virtual team Right Answer and Explanation: 1. Right Answer: AExplanation: 2. Right Answer: CExplanation: 3. Right Answer: DExplanation: 4. Right Answer: CExplanation: 5. Right Answer: BExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
SPHR Questions - Part 18
Questions 1. n the concept of the glass ceiling there are three types of barriers that may prevent women and minorities from reaching senior levels of an organization. Which barrier is related to limited educational opportunities?A) Cognizant barriersB) Societal barrierC) Internal structure barriersD) Governmental barriers2. Which of the following is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels?A) Base payB) Gross payC) Salary surveyD) Job evaluation3. All business organizations must use some common terminology to describe the roles and responsibilities of people and entities within the organization. What term is described as the amount of product or service the entity is able to produce with the available materials, labor, and equipment?A) ProductionB) CapacityC) Lines of businessD) Technology4. Which of the following refers to the process of attracting, screening, and selecting qualified people for a job at an organization?A) HR auditB) RecruitmentC) Straight-line operationD) Green circle5. What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?A) Active managementB) Progressive disciplineC) Open door policyD) Management by walking around Right Answer and Explanation: 1. Right Answer: BExplanation: Answer option B is correct.The societal barrier is one of the three barriers of the glass ceiling concept. It addresses limited educational opportunities and biases related to gender, race, and ethnicity.Answer option C is incorrect. Internal structure barrier is one of the three barriers of the glass ceiling concept. It addresses corporate practices, management control, and recruiting programs.Answer option D is incorrect. Governmental barrier is one of the three barriers of the glass ceiling concept. It addresses the inconsistent enforcement of equal opportunity.Answer option A is incorrect. There is no such barrier as cognizant barrier addressed in the glass ceiling concept.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Federal Employment Legislation2. Right Answer: CExplanation: Answer option C is correct.A salary survey is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels.Answer option D is incorrect. Job evaluation is an objective mechanism used to determine the worth of different jobs to the company.Answer option B is incorrect. Gross pay is the amount earned by an employee before taxes are pending.Answer option A is incorrect. Base pay is the foundation of an employer's compensation program because it reflects the value placed on individual jobs by the organization.Chapter: Compensation and BenefitsObjective: Total Rewards Defined3. Right Answer: BExplanation: Answer option B is correct.Capacity describes the amount of product or service an entity can create based on its inputs and the demand from customers. The maximum capacity needs to be known so that management can plan accordingly.Answer option A is incorrect. Production is the act of producing the manufactured goods or the completion of delivery of the services a business offers its customers.Answer option C is incorrect. Lines of business describe the functional units within a company that generates an income. For example, a bank may have retail banking, corporate banking, personal banking, investments, and savings.Answer option D is incorrect. Technology is an input to the production, operations, and capacity that allows a business to produce the goods and services.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations4. Right Answer: BExplanation: Answer option B is correct.Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organization or firm. For some components of the recruitment process, mid- and large-size organizations often retain professional recruiters or outsource some of the process to recruitment agencies.Answer option A is incorrect. An HR audit identifies practice areas in an organization that are working well and those that may be out of compliance with legal requirements.Answer option D is incorrect. Green circle refers to salaries that are below the minimum of the salary range.Answer option C is incorrect. A straight-line operation refers to two businesses that perform operations complementing each other.Reference:'http://en.wikipedia.org/wiki/Recruitment'Chapter: Workforce Planning and EmploymentObjective: Staffing Programs5. Right Answer: DExplanation: Answer option D is correct.Management by walking around describes a manager that doesn't hide in his office and manages by being present among employees.Answer option C is incorrect. An open door policy allows employees to approach management with problems, suggestions, or other issues.Answer option A is incorrect. Active management just describes a manager that's involved with employee decision and activities.Answer option B is incorrect. Progressive discipline is a series of steps of discipline where each step is slightly sterner than the previous.Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Employee Relations .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SPHR PRACTICE EXAMS
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
APHR Certification Exam Questions 2023 - Part 15
Questions 1. a type of computing that uses groups of servers and resources, made available on the internetA) cloud computingB) forecastingC) trend analysisD) functional area2. the sale of a company's assetsA) cost sharingB) demographicsC) leverageD) divestiture3. a planning tool that helps with future decisions (analyzing the probability of future outcomes to help lessen uncertainty)A) hidden costsB) forecastingC) recruitmentD) hr partner4. signs that predict the future of the economy -fall or rise in interest ratesA) corporate social responsibilityB) brownfield operationC) leading economic indicatorsD) lagging economic indicators5. computer software that combines information from all areas of an organization (such as finance, hr, operations, and materials), and also manages contact with people outside the organization (such as customers, suppliers, and stakeholders)A) organizational developmentB) key performance indicator (KPI)C) contract manufacturingD) Enterprise resource planning (ERP) Right Answer and Explanation: 1. Right Answer: AExplanation: 2. Right Answer: DExplanation: 3. Right Answer: BExplanation: 4. Right Answer: CExplanation: 5. Right Answer: DExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
SPHR Questions - Part 19
Questions 1. As a Senior HR Professional you often need to advice management on how best to communicate with employees. One approach you recommend for manager is to give employees access to decision makers to provide support, answer questions, and provide feedback. What communication model are you recommending in this instance?A) Open-door policyB) Management by walking aroundC) Brown-bag lunchesD) Department staff meetings2. There are four levels of evaluation according to Kirkpatrick's Theory. Which of the following is NOT one of the four levels of evaluation?A) BehaviorB) ReactionC) ConfirmationD) Learning3. The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?A) Job rotationB) Skill varietyC) Task identityD) Task variety4. Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?A) The project management lifecycle is comprised of forming, storming, norming, performing, and adjourning.B) The project management lifecycle is comprised of initiating, planning, executing, monitoring and controlling, and closing.C) The project management lifecycle is comprised of organizing, commanding, coordinating, and controlling.D) The project management lifecycle is comprised of launching, planning, executing, monitoring and controlling, and closing.5. As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address sanitary working conditions?A) Portal-to-Portal ActB) Davis-Bacon ActC) Walsh-Healey Public Contracts ActD) Fair Labor Standards Act Right Answer and Explanation: 1. Right Answer: AExplanation: Answer option A is correct.The open-door policy invites employees to share their concerns, questions, and interact with decision makers.Answer option D is incorrect. Department staff meetings are good, but that's not the description in this instance.Answer option B is incorrect. Management by walking around was publicized by Tom Peters in his book, In Search of Excellence. It provides management interaction and support of employee's goals.Answer option C is incorrect. Brown-bag lunches are informal lunch meetings usually to learn about a topic, to hear from senior management, or to learn about a new company goal.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Employee Relations2. Right Answer: CExplanation: Answer option C is correct.Confirmation is not one of the four levels of evaluation in Kirkpatrick's Theory of Evaluation. The four levels are reaction, learning, behavior, and results.Kirkpatrick's four levels of evaluation model are as follows: Reaction of student: This level of evolution measures the initial reaction of the participants. Learning: The learning evaluation method uses a test to measure whether the students have learned the presented information. Behavior: This level of evaluation uses a test to measure how well participants have learned the information presented in the training.Results: This level of evolution provides the feedback to the business whether the training have an impact on the business results or not.Answer option B is incorrect. Reaction is one of the four levels of evaluation in Kirkpatrick's Theory.Answer option D is incorrect. Learning is one of the four levels of evaluation in Kirkpatrick's Theory.Answer option A is incorrect. Behavior is one of the four levels of evaluation in Kirkpatrick's Theory.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Human Resource DevelopmentObjective: Organization Development3. Right Answer: BExplanation: Answer option B is correct.Skill variety is one of many job-enrichment activities introduced by J.R. Hackman. Enriching the work of employees can lead to greater job satisfaction and retention. Task variety (D), task identity (C) and job rotation (A) are other job enrichment activities that allow employees to vary their job tasks, identify the whole of the work produced, and be cross-trained in multiple functions. See Chapter 5 for more information.Chapter: Human Resource DevelopmentObjective: Talent Management4. Right Answer: BExplanation: Answer option B is correct.The project management lifecycle is comprised of five process groups: initiating, planning, executing, monitoring and controlling, and closing.Answer option A is incorrect. This answer describes the five stages of team development.Answer option C is incorrect. This answer describes four of five components of management.Answer option D is incorrect. There is no launching process group in the project management lifecycle.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Project Management Concepts5. Right Answer: CExplanation: Answer option C is correct.The Walsh-Healey Public Contracts Act addressed contractors with the federal government that exceed $10,000, to pay an established minimum wage to workers employed through the contract. This act was passed in 1936. This act also addressed, however, the requirements of sanitary working conditions for employees.Answer option B is incorrect. In 1931 the Davis-Bacon Act was the first piece of legislation to actually establish a minimum wage. The act was, however, limited to the construction industry.Answer option D is incorrect. The Fair Labor Standards Act was passed in 1938. It addressed minimum wage, overtime pay, child labor, and record keeping.Answer option A is incorrect. The Portal-to-Portal Act of 1947 clarified the hours of working for the purpose of minimum wage and overtime pay.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Compensation and BenefitsObjective: Compensation .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SPHR PRACTICE EXAMS
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
APHR Certification Exam Questions 2023 - Part 16
Questions 1. group of available skilled workers (or a database of resumes that a company can se to recruit in a particular location)A) functional areaB) talent poolC) manpowerD) investment2. diagram showing reporting relationships (a graphic representation of how authority and responsibility are distributed within a company; it includes all work processes of the company)A) global organizationB) industrial relationsC) workforce analyticsD) organizational chart3. employment tactics plan for managing employeesA) employee self-serviceB) organizational structureC) reduction in force (RIF)D) human capital strategies4. the degree of hierarchy (higher power distance means there are strong hierarchical relationships. low power distance means greater equality and accessibility among members of the population)A) functional areaB) forecastingC) line managementD) power distance5. people who create revenue for the organizations (work groups that conduct the major business of an organization, such as manufacturing or sales)A) cloud computingB) line managementC) functional areaD) career management Right Answer and Explanation: 1. Right Answer: BExplanation: 2. Right Answer: DExplanation: 3. Right Answer: DExplanation: 4. Right Answer: DExplanation: 5. Right Answer: BExplanation: .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
More detailsPublished - Fri, 03 Mar 2023
Created by - Jenny Clarke
SPHR Questions - Part 20
Questions 1. Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?A) must file the EEO-1 reportB) Gary must file the VEVRAA ACT-1 reportC) Gary Gary must file the EEO-VETS formD) Gary must file the VETS-100 form2. An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?A) Management of the employeesB) The National Labor Relations BoardC) The union official if fifty percent of the employees sign off on the decertificationD) The employees3. There are seven stages of internal consulting that an HR Professional must be familiar with. Consider this scenario: Frances has developed an HR training plan for her organization. The plan is comprehensive, aggressive, and will provide organizational development for all levels of employees in the company. Frances is presenting her plan to her organization's management. What level of internal consulting is Fran participating in?A) Presenting the findings and recommendationsB) Gaining agreement to the project planC) Exploring the situationD) Reviewing, transitioning, and evaluating the project4. Yolanda is an HR Professional for her organization that has 250 employees. Yolanda is working with Thomas, a manager in the company. Thomas reports thatCarrie, one of his staff members, will be leaving the organization for a leave absence due to a pregnancy issue. Thomas wants to know if he can terminate Carrie's employment because she won't be able to complete her work due to the pregnancy issue. What's the best answer for this scenario?A) Yolanda should tell Thomas that Carrie's employment can be terminated as the organization does not meet the Pregnancy Discrimination Act with 500 minimum employees.B) Yolanda should tell Thomas that Carrie must return to work within 28 days or the organization can assume that Carrie has resigned.C) Yolanda should tell Thomas that Carrie must be treated the same way as any other temporarily disabled employee.D) Yolanda should tell Thomas that Carrie's employment can be terminated as pregnancy issues are not allowable time away from the organization5. The Pregnancy Discrimination Act of 1978 prohibits employers from discriminating against employees on the basis of pregnancy, child birth, or other related medical conditions. This law affects organizations having what minimum number of employees?A) All organizations with employees must abide by this lawB) This law only addresses federal government employeesC) Organizations with 100 or more employeesD) Organizations with 15 or more employees Right Answer and Explanation: 1. Right Answer: DExplanation: Answer option D is correct.Under VEVRAA, the Vietnam Era Veteran's Readjustment Assistance Act, Gary must file the VETS-100 form by September 30 each year. This form reports information on the veterans employed by Gary's company.Answer options A, B, and C are incorrect. These are not correct forms for the VEVRAA requirements.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management2. Right Answer: BExplanation: Answer option B is correct.Certification and decertification of union representation is managed by the National Labor Relations Board.Answer option A is incorrect. Management does not decertify the union; the NLRB does.Answer option D is incorrect. The employees can demand the change if they have 30 percent of the employee signatures.Answer option C is incorrect. The union doesn't decertify the employees; the NLRB does.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Federal Employment Legislation3. Right Answer: BExplanation: Answer option B is correct.Frances is meeting with the management to gain their agreement on the project plan. The plan has not yet been approved.Answer option A is incorrect. This choice is tempting, but as the plan is not yet approved, this choice is invalid.Answer option D is incorrect. This is the final stage of internal consulting; since the plan has not yet been implemented, this choice is incorrect.Answer option C is incorrect. Exploring the situation is the first stage of internal consulting. Once the HR Professional moves past this phase, the plan is developed and presented for approval.HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Business Management and StrategyObjective: Strategic Management4. Right Answer: CExplanation: Answer option C is correct.Under the Pregnancy Discrimination Act of 1978, organizations must treat employees that are temporarily unable to complete their jobs due to pregnancy, the same way the organization would treat any other temporarily disabled employee.Answer option D is incorrect. Thomas can't terminate Carrie's employment because of pregnancy.Answer option A is incorrect. The Pregnancy Discrimination Act actually applies to organizations with 15 or more employees.Answer option B is incorrect. There is no 28-day time limit to the requirements of the Pregnancy Discrimination Act.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation5. Right Answer: DExplanation: Answer option D is correct.This law addresses all organizations that have 15 or more employees.Answer option A is incorrect. Organizations with fewer than 15 employees are exempted from this law.Answer option C is incorrect. The law requires organizations with 15 or more employees to conform to the regulation.Answer option B is incorrect. This law applies to all organizations with 15 or more employees, not just the federal government.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation .col-md-12 { -webkit-user-select: none; -ms-user-select: none; user-select: none; } .flash-sale-container{background:#134981;text-align:center;padding:2%;} p.flash-sale-text{ font-size:24px;font-family:"Poppins";letter-spacing:2px;line-height:1.4em; } span.flash-break{ display:block; } .flash-sale-text { -webkit-animation-name:flash; animation: blink 1.5s infinite; } @keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } @-webkit-keyframes blink{ 0% { color: #D3585F; } 20% { color: #D3585F; } 40% { color: #FFF; } 60% { color: #FFF; } 80% { color: #D3585F; } 100% { color: #D3585F; } } 80% DISCOUNT: SPHR PRACTICE EXAMS
More detailsPublished - Fri, 03 Mar 2023
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